IMPORTANT NOTE! You MUST present the following at the time of boarding:
A valid PHOTO ID
The physical credit card used for the booking of the charter.
We reserve the right to switch the yacht you reserved if it became unavailable for the date and time you reserved. If that case occurs, we will make sure for you to board a very similar yacht to the one you reserved OR will place you and your guests on LARGER vessel that has similar amenities to the originally reserved yacht. Additionally we will provide you and your guests FREE transportation to the marina where the replacement vessel is located.
In any event, you will be notified at least 24 hours prior to your planned departure.
Change of Vessel IS NOT a ground for cancellation.
We ONLY issue refunds if your trip or other requested services are prohibited due to a United States Coast Guard announcement.
No Other Exceptions.